I've always had my '08 328i convertible serviced at a BMW dealership, but wanted to find a local reputable repair shop with fair pricing. I researched several BMW specialty repair shops in the Tracy, Livermore, Dublin, and Pleasanton areas and ended up with Kahler's Werkstatt. I also exchanged several emails with Ash who fully answered my questions. Recently I brought my car into Kahler's for brake service. Not only did they accommodate my tight schedule, but they also provided shuttle service to/from Stoneridge Mall while may car was being worked on. As promised, the work was completed on time. I was very impressed with professionalism of this shop. Thanks to Ash and his team for the excellent customer service, good work, and shuttle service! I believe I've found my new local repair shop.